Returns & Exchanges
We want you to love your tanneryboots.com purchase! If for any reason you’re not completely satisfied with your items, we offer a flexible returns and exchanges policy to ensure you’re happy with your purchase.
How to Return or Exchange:
- Please visit our returns and exchanges page at tanneryboots.com to begin the process.
- Fill out the required form with your order details and follow the instructions provided.
- After submitting your return request, you will receive further guidance on how to proceed with your return or exchange.
Return & Exchange Eligibility:
- Returns and exchanges are accepted for unused and undamaged products within a set timeframe.
- Items must be in their original condition, including all packaging, tags, and labels, to be eligible for return or exchange.
- For hygiene reasons, some products may be exempt from returns or exchanges. Please check the specific product details for more information.
Refund Process:
- Once your return is approved, the refund will be processed to your original payment method.
- Please note that it may take a few business days for the refund to appear in your account depending on your payment provider.
Exchanges:
- If you’d like to exchange an item, we’ll work with you to ensure you receive the correct size, color, or style. Follow the same process as a return to initiate an exchange.
For any additional questions, please refer to our support page at tanneryboots.com.